Concordia, Entre Ríos

About us

Who runs tourism policy in Concordia: the Tourism Office, the Joint Tourism Board and their departments.

Undersecretariat of Tourism

The Undersecretariat of Tourism shall address all matters inherent to the formulation and direction of policy regarding the promotion and development of local and regional tourism activity. It shall relate to the Executive Department through the Secretariat of Productive Development.
It was created with the purpose of:

Defining public policies and strategies for tourism planning, promotion, and development, at the local, regional, and provincial participation levels, as well as at the national and international levels, promoting tourism at all levels, protecting, ensuring, and optimizing tourism products, and imbuing them with a superior dynamic with a future projection.
Expanding the tourism offer with the creation of new products, adapting it to an increasingly demanding and changing demand by taking advantage of and recovering natural attractions and promoting the recreational, sports, cultural, artistic, rural, ecological, and thematic resources offered by the natural and urban environment of Concordia, also considering the integration of existing new technologies.
Strengthening awareness among inhabitants regarding the city's tourism identity, and within this, highlighting the importance of good service to the tourist, through actions such as mass dissemination campaigns and training and improvement aimed at different actors in the community.
Promoting the generation of large-scale tourism ventures in public or private areas, paying special attention to sustainability and contributing to the improvement of the environment.

EMCONTUR

Concordia Mixed Tourism Entity (EMCONTUR)

In accordance with Municipal Ordinance No. 36,330 on the "Creation of the Entity," its objective is to promote the awareness, training, and investment policies necessary for the development of tourism activity.

Among its functions, it shall:

Define tourism planning and promotion strategies.
Establish guidelines for monitoring and quality control of services.
Manage the Convention Center.
Plan and execute, jointly with the competent municipal areas, urban development in areas of tourism interest.
Formulate and implement plans and programs for sustained and sustainable tourism development, coordinating its actions with public entities at all levels.
Promote congresses, conventions, festivals, and artistic, cultural, sports, scientific, technical, and religious events.
Be an essential consultative body in the preparation of proposals for tourism planning, development, and exploitation.
Promote the formation of a tourism consciousness through mass dissemination campaigns in media, programs in educational establishments, public agencies, entities, and private and/or public welfare institutions.
Incentivize the training of human resources employed in the provision of tourism services.
Promote the professionalization of services.
Promote and guide private investment in those tourism services not yet provided, which can enhance the global tourism offer. Research current and potential markets regarding preferences, image, satisfaction of expectations, and quality of services.
Cooperate and advise on the dissemination of policies and actions of the relevant bodies in the preservation, enhancement, and utilization of tourism, artistic, cultural, architectural, historical, and natural resource heritage.

EMCONTUR is composed of:

Honorary President
Dr. Francisco Azcué.

Executive President
Lic. María Belén Schauvinhold.

First Vice President

Marcelo Spomer.
(Undersecretariat of Tourism).

Second Vice President

Jorge Villalta.
(Center of Industry, Commerce and Services of Concordia - CCISC).

Honorable Deliberative Council
Silvina V. Ovelar.

Eliana C. Lagraña.

María C. Amiano.

Yaiza Pessolani Bechet.

General Secretary
Lic. Mariana Chiarello.
(Undersecretariat of Tourism).

Pro-Secretary
Agostina Moulins.
(Professional College of Tourism of Entre Ríos - COPROTUER).

Treasurer

Mario A. Fink.
(Union of Tourism, Hotel and Gastronomic Workers of the Argentine Republic - UTHGRA).

Pro-treasurer
Lic. Camila Astorga Gogorza.
(Undersecretariat of Tourism).

Board Members
Carlos Haure.
(Hotel and Gastronomic Association of Concordia - AHGC).

Leonardo Schey.
(Concordia Civil Association of Independent Tourism Workers - ACTITUR).

Darío Fornés.
(Association for the Development of Concordia - ASODECO).

All functions assigned to the members of the Board of Directors are Ad Honorem.

Departments

General Coordination of Tourism

Its mission is:

To coordinate the work of all Directorates and dependencies under its charge: Directorate of Strategic Planning and Marketing, Directorate of the Convention Center, Directorate of the Tourism Observatory, Ente Costanera, Operational Unit of San Carlos Park and Naranjal de Pereda and Department of Central Park Management. It will liaise with the Secretariat of Productive Development through the Undersecretariat of Tourism.

Directorate of Strategic Planning and Marketing

Its mission is:

The Directorate of Strategic Planning and Marketing, which will be in charge of developing strategic plans for tourism, conducting market research and statistical analysis, identifying and segmenting markets, positioning the Concordia destination, contributing to the development of tourism products, circuits and experiences, and designing and executing marketing campaigns (Advertising and Social Media). It will liaise with the Undersecretariat of Tourism through the General Coordination of Tourism.

Directorate of the Tourism Observatory

Its mission is:

The Directorate of Tourism Observatory, which will be in charge of collecting and analyzing key tourism data on tourism supply and demand, preparing reports and statistics to inform authorities and stakeholders, conducting market research and monitoring performance indicators, collaborating with private sector entities and supporting strategic planning and disseminating tourism information and evaluating the impact of tourism in the city of Concordia. It will liaise with the Undersecretariat of Tourism through the General Coordination of Tourism.

San Carlos Park

Directorate of San Carlos Park

Its mission:

The maintenance of the Park, the Castillo San Carlos, Center of and the Interpretation Center. The dissemination and promotion in different exhibitions, fairs, congresses, making San Carlos Park known.