In a significant step towards greater citizen participation and transparency, Mayor Francisco Azcué led the opening of the first Municipal Management Center this Wednesday, which operates at the Villa Adela NODO, thus launching municipal decentralization through field work with different sections.
When taking the floor, the Mayor highlighted the importance of this initiative, as “this opening represents a tangible commitment to citizen participation and intermediate institutions. We want residents to feel heard and to have a central place to channel their concerns. Transparency and openness are fundamental for the development of our community”.
To develop municipal decentralization, Azcué pointed out that the city has been divided into 11 sections, and in the case of Villa Adela, it is the tenth, “which has a very important territory under its orbit, with around 20,000 inhabitants. Our goal is to have a Municipal Management Center in each section and bring the Municipality to every neighborhood. It is a process that will take time, but we will work to fulfill it”.
Finally, he expressed his gratitude for the commitment assumed by different sectors of the community that have decided to be part of this process, creating a work network “under the same objective, which is for our city to develop, to move forward, for our people to live better and better, and I know we will do it because there is a will”.
ALONGSIDE THE RESIDENT
The Secretary of Strategic Institutional Development, Cristian Federik, mentioned that “the CGM is strategically located in Villa Adela, and its objective is to decentralize municipal services and bring proposals closer to the resident, as well as provide information on public services, community events, and municipal programs”.
The idea of decentralization is for residents of Villa Adela and the area to be able to access and organize most of the procedures carried out at the Municipality. The idea is to add more and more areas to achieve what Mayor Azcué set for us from the first day, which is to bring the Municipality alongside the resident”.
CHARACTERISTICS
In the Municipal Management Center, different itinerant municipal areas operate, along with the Health Center and the first Citizen Attention Point (PAC) with daily service. This space, intended to manage complaints and provide information, seeks to strengthen the link between the local administration and residents, offering a direct and accessible channel to address their concerns, interpret their demands, and needs.
The space has trained personnel to attend to and manage a wide variety of complaints through a computer system developed by the municipal IT Directorate, from public space problems to inquiries about administrative procedures. In addition, updated information on municipal projects, local events, and available services will be provided. In this first stage, complaints are received on the following topics: Trees, Lighting, Micro-dumps, Weed clearing, Maintenance of unpaved streets, Fumigations, and those related to Public Spaces.
ATTENDEES
Present were the Vice Mayor Magdalena Reta de Urquiza; the Chief of Cabinet Eduardo Caminal; the Secretary of Government and Treasury Luciano Dell´Olio; the Secretary of Human Development Sebastián Aristide; the Undersecretary of Social Development Roberto Niez; the Undersecretary of Health Florencia Prieto; of Sports Ivana Pérez; of Environment Constanza Montoreano, the Undersecretary of Modernization and Decentralization Martín Centurión, as well as officials from the areas of Traffic, Municipal Veterinary, Transport, and councilors Eliana Lagraña, Emmanuel Godoy, Verónica del Boca, Mauricio Rey, Celeste Fuscado, Silvina Ovelar, Yaiza Pessolani, and Javier Aguilar, among other authorities and local residents.
When taking the floor, the Mayor highlighted the importance of this initiative, as “this opening represents a tangible commitment to citizen participation and intermediate institutions. We want residents to feel heard and to have a central place to channel their concerns. Transparency and openness are fundamental for the development of our community”.
To develop municipal decentralization, Azcué pointed out that the city has been divided into 11 sections, and in the case of Villa Adela, it is the tenth, “which has a very important territory under its orbit, with around 20,000 inhabitants. Our goal is to have a Municipal Management Center in each section and bring the Municipality to every neighborhood. It is a process that will take time, but we will work to fulfill it”.
Finally, he expressed his gratitude for the commitment assumed by different sectors of the community that have decided to be part of this process, creating a work network “under the same objective, which is for our city to develop, to move forward, for our people to live better and better, and I know we will do it because there is a will”.
ALONGSIDE THE RESIDENT
The Secretary of Strategic Institutional Development, Cristian Federik, mentioned that “the CGM is strategically located in Villa Adela, and its objective is to decentralize municipal services and bring proposals closer to the resident, as well as provide information on public services, community events, and municipal programs”.
The idea of decentralization is for residents of Villa Adela and the area to be able to access and organize most of the procedures carried out at the Municipality. The idea is to add more and more areas to achieve what Mayor Azcué set for us from the first day, which is to bring the Municipality alongside the resident”.
CHARACTERISTICS
In the Municipal Management Center, different itinerant municipal areas operate, along with the Health Center and the first Citizen Attention Point (PAC) with daily service. This space, intended to manage complaints and provide information, seeks to strengthen the link between the local administration and residents, offering a direct and accessible channel to address their concerns, interpret their demands, and needs.
The space has trained personnel to attend to and manage a wide variety of complaints through a computer system developed by the municipal IT Directorate, from public space problems to inquiries about administrative procedures. In addition, updated information on municipal projects, local events, and available services will be provided. In this first stage, complaints are received on the following topics: Trees, Lighting, Micro-dumps, Weed clearing, Maintenance of unpaved streets, Fumigations, and those related to Public Spaces.
ATTENDEES
Present were the Vice Mayor Magdalena Reta de Urquiza; the Chief of Cabinet Eduardo Caminal; the Secretary of Government and Treasury Luciano Dell´Olio; the Secretary of Human Development Sebastián Aristide; the Undersecretary of Social Development Roberto Niez; the Undersecretary of Health Florencia Prieto; of Sports Ivana Pérez; of Environment Constanza Montoreano, the Undersecretary of Modernization and Decentralization Martín Centurión, as well as officials from the areas of Traffic, Municipal Veterinary, Transport, and councilors Eliana Lagraña, Emmanuel Godoy, Verónica del Boca, Mauricio Rey, Celeste Fuscado, Silvina Ovelar, Yaiza Pessolani, and Javier Aguilar, among other authorities and local residents.